It’s sad to think that these large companies don’t reinvest back into their location. I have seen many truck stops over my 5 years of otr. Parking lot conditions and related issues This is on an iPhone 6S Plus, latest iOS (currently 12.1), and latest myPilot app (currently 4.2.0). I have navigated to every page and even deleted and reinstalled the app and the “1” notification is still there. I called the main customer service number, but hung up after waiting on hold too long.įor a few months, the app has said I have one notification, but nothing is indicated once inside the app. When I asked the store, the manager knew about the problem but the information in the app hasn’t been corrected. I have also been to a location that the app says has the enhanced WiFi experience, but it doesn’t. I have encountered stores which have Reserve parking, but it doesn’t appear in the app. It goes a long way when people feel heard and see results. If the messaging system were built into the app, you could preload it with certain topics (maintenance, cleanliness, food, parking, staff, other, etc.) and respond directly to drivers about the progress of the reported issue. I don’t always want to speak to a manager, and I would feel better knowing a team at corporate is following up on the resolution to reported problems. Touch ID and Face ID are registered trademarks of Apple Inc.Īpp functions okay, but content needs improvingįirst and foremost, there needs to be a “contact us about this store” feature like the Love’s app that sends a message to both the store and corporate. Learn more about the myRewards Plus™ app and the myRewards® loyalty program at If you would like to submit a Do Not Sell My Personal Information request, please visit. You’ll receive updates on store status, exclusive and limited time offers, tips & tricks for the app, and more. Receive important news and information in your Message Center. View and email up to 18 months of digital receipts in the app for all transactions. Reserve your spot ahead of time so you have the peace of mind knowing there is a spot waiting for you at your destination. See the number of General, real-time Prime Parking™ and Live Parking, and RV parking spots that are available at each location. Get in line before even stepping into the store you’ll be notified in the app when your shower is ready. Reserve your shower in the app when you arrive at a location. Choose the diesel lane that’s likely to open first, store your payment cards in our safe and secure mobile wallet, and activate the pump with a simple and unique code. Save time at the pump with Mobile Fueling. Track your myRewards balance/savings and redeem for discounts at checkout. Professional drivers earn free showers when you fuel and can track your shower credits in the app. Your 10th Pilot fountain or coffee is free. Plus you’ll receive an offer for a free meal for your birthday. Users can refer friends and earn free rewards. Get access to exclusive offers every day. View each location’s full list of amenities, including fuel types and fuel prices, Service Centers and Roadside Assistance, number of showers, number of parking spaces, restaurants & food offerings, store hours and more. Use Trip Planner to plan your route and ensure you have the fuel, supplies and amenities you need to get from A to B and everywhere in between.įilter locations by amenities, parking availability, fuel type, restaurants & food offerings, and more. Plus up your stop and earn more points faster, save more money, and enjoy more convenience on the road. Get more where it matters in the myRewards Plus™ app.
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